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Win Go rounds every 30 seconds, 1, 3 and 5 minutesK3 dice, 5D digits and TRX Win Go in the Lottery tabRegister with your mobile number and SMS OTPGot an invitation code? Add it on the sign-up formDeposit by UPI in Wallet and keep your UTROpen DmPlay only from a verified link or your bookmarkNever share your OTP, password or UPI PINAdults 18+ only · Play responsibly

Account · Recovery

DmPlay Forgot Password: Reset Your Login in Minutes

Locked out? Here is how to reset your DmPlay password safely and what to do if the OTP route does not work.

Updated October 29, 2026 · 3 min read · dmplaygame.io editorial team

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DmPlay login screen with phone number and password fields, Remember password, Forgot password and Log in button
Quick answer

If you forgot your DmPlay password, tap Log in, then Forgot password?, enter your registered mobile number, request the SMS OTP, type it in and set a new password. Log in with the new password straight away; your balance and history are not affected.

How do I reset my DmPlay password?

  1. Open DmPlay and tap Log in.
  2. Tap Forgot password? under the password field.
  3. Enter the mobile number linked to your account.
  4. Tap Send and type the OTP from the SMS.
  5. Enter a new password twice and confirm.
  6. Return to Log in and sign in with the new password.

What makes a good new password?

  • At least 8 characters with letters and numbers.
  • Not your phone number, name or birth date.
  • Not used on any other app or site.
  • Stored in a password manager, not in chat messages.

What if I lost access to my registered number?

Contact DmPlay customer care from the app or the support link. Be ready to share your user ID, the old number, and details of a recent deposit (amount, date, UTR). Support may ask you to verify identity before changing the number. Never give these details to a stranger who messages you first.

Why is the reset OTP not arriving?

Wait a full minute, check signal and DND settings, and request the code once more. The full checklist is on DmPlay OTP not received.

How do I change my password while logged in?

  1. Open Account.
  2. Go to Settings or Security.
  3. Choose Login password.
  4. Enter the old password and the new one, then save.

Who is this guide for?

Any DmPlay player who cannot remember the password or suspects someone else knows it. For other login trouble see DmPlay login problems, or return to the DmPlay home page.

Key takeaways

  • Forgot password? is on the Log in screen.
  • Reset needs your registered number and an OTP.
  • Balance is unaffected by a reset.
  • Lost number = contact support with deposit proof.

Frequently asked questions

How do I recover my DmPlay password?

Use Forgot password? on the Log in screen and verify with an SMS OTP.

Will resetting my password delete my balance?

No. Only the password changes.

Can support tell me my old password?

No. Passwords can only be reset, never revealed.

How many times can I request an OTP?

Requests are limited to prevent abuse; wait a minute between attempts.

Can I reset my password by email?

DmPlay accounts reset through the registered mobile number.

Should I share the reset OTP with an agent?

Never. Anyone with the OTP can take over your account.

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